FAQ Thailand shipping

In our following FAQ section customers find answers of the most frequent questions for transports to Thailand. Our answers have been conveniently subdivided and allow you a quick overview. You may find the answer to your questions as well as interesting topics which might have not come up yet.

In case of further questions please do not hesitate to contact us by email or just call us in Bremen at +49 (0) 421 / 649 227 - 0.

Questions about moving or Relation for Thai citizen

Which are the requirements for the duty/tax free entry?
Can I take my vehicle to Thailand?
Do you offer packing material?
Do you collect from door and deliver to door in Thailand?
Is there any minimum quantity I have to book?
Can I load and / or discharge the container on my own?
How do I place an order?
Do you offer transports from Austria?
Do you offer shipping from Switzerland?
I am afraid that my goods become wet during ocean transport?
Are there any unexpected costs?
Which items are prohibited to be imported into Thailand?
How long is the transit time?
Which are the different sizes for containers?
How long do I have to load the container on my own?
Do you sell containers?
Do you provide a transport insurance?
How long in advance I have to book?
Is there any donwpayment required?
When is your bill due?
How do I pay?
I have further questions? what shall I do?

Questions about moving or Relation for Thai citizen

Which are the requirements for the duty/tax free entry?

Returning Thai citizen who have lived abroad are entitled for duty/tax free import of personal effects under certain conditions.
Please kindly visit the webpage of Thai Customs for current requirements: www.customs.go.th/wps/wcm/connect/custen/individuals/importing+used+or+secondhand+household+effects/importingusedsecondhandhouseholdeffects

Can I take my vehicle to Thailand?
It is very difficult and there are strict regulations. please check the Thai Customs website or contact us for further information: www.customs.go.th/wps/wcm/connect/custen/individuals/importing+personal+vehicle/importingpersonalvehicle+

Do you offer packing material?
If you order a full service with packing and crating and pick up from your house, the packing material  is included. If  you decide to pack by yourself you may buy standard moving boxes.

Do you collect from door and deliver to door in Thailand?
yes, we offer a door to door service, however we accept deliveries and collections.

Is there any minimum quantity I have to book?
There will be a minimum charge which is based on 1 cbm.

Can I load and / or discharge the container on my own?
Yes, thats possible either way. However please check with the local authorities if the drop off of a container truck is permitted in your area.

How do I place an order?
you will find a booking form as pdf attached to our individual offer.

Do you offer transports from Austria?
Yes, we do offer all services from/to Austria as well.

Do you offer shipping from Switzerland?
Yes, through our partners in Switzerland we arrange transports by air and sea to Thailand.

I am afraid that my goods become wet during ocean transport?
Containers are waterproof sealed and safe.

Are there any unexpected costs?
All expected costs are considered in our offer. However any charges occurred due to orders, instructions or decisions by authorities or shipping lines are for the account of the cargo owner.

Which items are prohibited to be imported into Thailand?
Please do not send any fresh food or alcohol. If you intend to ship any dangerous goods such as paint or sprays please ask us in advance.

How long is the transit time?

The voyage time on Sea is approx. 4 weeks from Germany to Bangkok.
Departures for full containers are weekly, our own consolidated containers are loaded monthly.

Which are the different sizes for containers?
Basically there are 2 sizes:
20‘ = approx 600x225x230cm
40‘ = approx 1200x225x230cm
And special containers for certain purpose, like high cube or open top etc.

How long do I have to load the container on my own?
The normal waiting time of the trucking company bringing the container is 2 hours. Any additional hour will be charged. Optional we can leave the container for 2 days (e.g. over the weekend), however the container will remain on the truck chassis and not dropped on ground. Charges depend on your location and are available upon request.

Do you sell containers?
yes, we do sell containers suitable for household goods and with valid certificate for sea transport.

Do you provide a transport insurance?
yes, in cooperation with a well respected German insurer we insure your consignment at very favorable costs due to our low damage ratio. For full cover as well as for total loss/stranding cover, from door to door. Conditions apply and are attached in our individual offer.

How long in advance I have to book?
The earlier - the better. But please give us 1 week prior notice at least

Is there any donwpayment required?
No, you will receive our invoice after departure. We don’t ask for pre- or downpayments

When is your bill due?
We will issue the invoice after departure and it is due at that time.

How do I pay?
By wire transfer or cash in Bremen or Bangkok. Please understand that we don’t accept credit cards or cheques.

I have further questions? what shall I do?
In case of any further questions our dedicated team is happy to assist you. Please do not hesitate to contact us by email or phone +49 (0) 421/649 227 - 0.

Sawadee-Kab

Pangaea Cargo

Conveniently located in the Überseestadt in Bremen, we provide professional service for business and for private customers, import and export, sea and air, door to door, worldwide. Our membership in the...
read more

Service & Info

Phone:   +49 421 / 649 227-0
Fax:       +49 421 / 649 227-19
E-Mail:   This email address is being protected from spambots. You need JavaScript enabled to view it.

spider-freight-logo